U1D5E1 - Listening skills 1

Mr Wilkins told Peter that he wanted to make a number of

about the treatment of his father. He suggested that someone had taken a

from his father's room. He also suggested that the lady that looked after his father in the

is not very

. Peter suggested that the book may be in the

. Mr Wilkins was also worried about his

because he seemed to be getting so

. Peter tried to reassure Mr Wilkins by saying that he thought his father hadn't missed any

while he was on duty. Peter said he could arrange for Mr Wilkins to have a short meeting with the

. When peter returned with the book, from the wardrobe, Mr Wilkins admitted that he may have been a little too

to make a complaint. Ultimately Mr Wilkins was happy with how Peter dealt with his concerns.

• complaints
• book
• evening
• kind
• wardrobe
• father
• thin
• meals
• nurse
• quick

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U1D5E2 - Listening skills 2

Why did Peter invite Mr Wilkins to a different room?  
For privacyTo sit downTo make him feel important

Who did Peter first suggest he would fetch to speak with Mr Wilkins?  
GailMrs RoseThe nurse

Who is the lady that serves meals in the evening?  
MAriaGailRachel

What did Peter say that he couldn't comment on?  
The meals served in the eveningWhere the book may beThe performance of other staff

Rachel said that Mr Wilkin's father had:  
Been eating all of his mealsPut the book in the wardrobe himselfLost weight in recent weeks

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U1D5E3 - Grammar : Relative Clauses

The girl,

father is my teacher, has just finished her university degree.
The man,

looked very sad, is my best friend.
The book

you bought me last year is missing.
I passed the exam

I took last week.
My school,

is next to the hospital, is closed today because of floods.
Bees,

are insects, are very important for the production of honey.
Mary,

is very good at directions, has given me the route plan for my next journey.
The nurse

looks after my mother is leaving.

• whose
• who
• that
• that
• that
• which
• who
• who

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U1D5E4 - Grammar : Relative Clauses

I applied for a job last year. It’s a job

attracted many applicants.
At the interview it was very hot. The woman

was sitting next to me was feeling unwell. I called the receptionist

was sitting next to a window and asked her if the person

was feeling unwell could sit near her to get some fresh air.
The receptionist,

looked very annoyed, reluctantly agreed. Not long after the woman felt much better.

They eventually called me in for the interview. There were 3 managers conducting the interview. The one,

looked like my next door neighbour, was very friendly and made me feel at ease. On the other hand, the one,

hair was very short, seemed very serious and did not ask many questions. A few weeks later, a letter arrive telling me I had got the job

I wanted so much.

• that
• who
• who
• who
• who
• that
• whose
• that

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U1D5E5 - Vocabulary

Which of the following words is most associated with worrying?  
ComplainPursueConcern

Which of the following words could relate to someone's professional ability?  
PrivacyPerformanceWardrobe

Which of the following could you do to an appointment?  
FetchMissFeed

Which of the following words could mean 'to chase'?  
PursueExplainConcern

Which word relates most closely to losing weight?  
StrongBusyThin

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